Frequently Asked Questions

What makes Perrenior different from other pet stores?

We specialize exclusively in senior pet care. Every product is selected with aging pets in mind - focusing on comfort, mobility support, and ease of use.

How do I choose the right size bed for my senior dog?

Measure your dog from nose to tail while they are sleeping in their natural position. Add 6-12 inches for comfort. Our beds come in M, L, and XL sizes with detailed dimension guides on each product page.

Are your supplements vet-approved?

All supplements are manufactured in facilities that follow strict quality standards. We recommend consulting your veterinarian before starting any new supplement regimen.

What is your return policy?

We offer 30-day returns on unused items in original packaging. For hygiene reasons, beds and grooming products must be unopened.

How long does shipping take?

Orders within Europe typically arrive within 3-5 business days. Express shipping is available at checkout.

Do you offer subscription discounts?

Yes! Subscribe to any supplement or bed product and save 15% on every order. You can pause, skip, or cancel anytime.

Can I contact you for personalized recommendations?

Absolutely. Use our Contact page or email us at hello@perrenior.com. We typically respond within 24 hours.